Refund policy

Return & Refund Policy

At Greeting Card Society, we take care to ensure that every order reaches you in good condition.

Returns & Exchanges

Due to the nature of our products, we do not accept returns, exchanges or refunds for change of mind, incorrect product selection, or once an order has been successfully delivered.

However, if you receive an item that is damaged, defective, incorrectly printed, or different from what you ordered, please contact us within 48 hours of receiving your order.

Please provide your order number together with clear photographs of the item and packaging so that we can review the issue.

If the item is confirmed to be defective, damaged or incorrectly supplied by us, we will arrange an appropriate replacement or refund at no additional cost to you.

Personalised Products

Personalised or custom-made products cannot be returned, exchanged or refunded unless they arrive damaged, defective or contain an error caused by Greeting Card Society.

Delivery Issues

Please ensure that the delivery information provided when placing your order is accurate. Greeting Card Society cannot be held responsible for unsuccessful deliveries resulting from incorrect or incomplete information supplied by the customer.

For any concerns regarding your order, please contact us at greetingcardsociety.online@gmail.com.